Privacy Policy

At Bourouj Middle East Trading LLC, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our website or contact us regarding our products and trading services.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us or submit an enquiry through our website. This may include:

Full name
Company name
Email address
Phone number
Business address
Product or service requirements
Enquiry details
Any other information you choose to provide

We may also automatically collect limited technical information when you visit our website, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
General website usage information

This information helps us understand how visitors use our website and improve its performance and user experience.

2. How We Use Your Information

Information collected through our website may be used to:

Respond to your enquiries
Provide product information
Provide requested quotations
Understand your business requirements
Communicate regarding our products and services
Improve our website and catalogue
Monitor website performance and security
Maintain internal business records
Comply with applicable legal and regulatory requirements

We only use personal information for legitimate business purposes related to our website and services.

3. Product Enquiries

If you contact us regarding a product featured in our catalogue, we may use the information you provide to understand your requirements and respond accordingly.For example, we may contact you regarding:

Product availability
Product specifications
Packaging options
Quantity requirements
Pricing
Delivery requirements
Additional product information

Submitting an enquiry does not create an obligation for either party to complete a transaction.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and provide a better browsing experience. Cookies may help us:

Remember website preferences
Understand visitor behaviour
Analyse website traffic
Improve website performance
Maintain website security

You can adjust your browser settings to accept or reject cookies. Disabling certain cookies may affect some website functionality.

5. Analytics

We may use website analytics tools to understand how visitors interact with our website. Analytics information may include pages viewed, approximate location, device type, browser information, and general usage patterns. This information is primarily used in an aggregated or statistical form to improve our website and services.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

Service providers supporting our website
Website hosting and technical service providers
Analytics providers
Business partners or suppliers where necessary to respond to your enquiry
Professional advisers where required
Government authorities or regulatory bodies where legally required

Any information shared will be limited to what is reasonably necessary for the relevant purpose.

7. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, maintain business records, respond to enquiries, or comply with applicable legal requirements. When information is no longer required, we may securely delete or anonymize it.

9. Third-Party Websites

Our website may contain links to third-party websites, suppliers, manufacturers, or other external resources. This Privacy Policy applies only to the Bourouj Middle East Trading LLC website. We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

10. Children's Privacy

Our website is intended primarily for businesses and professional users. We do not knowingly collect personal information from children. If you believe that a child has provided personal information through our website, please contact us so that we can take appropriate action.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Request information about how your personal information is used

To exercise any applicable rights, please contact us using the details below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements. Any updates will be published on this page with a revised Last Updated date. We encourage visitors to review this page periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: